Our Guarantee:

We fully inspect and take photos of the shipping box and its contents prior to start working on them (We encourage you to do the same). Any damage or a defect found during the inspection, we will inform you prior to performing the service.
We have test platforms for BMW and Porsche, and we will test the key(s) functionality before shipping it back to you (We can send you a video upon request).
If we failed for any reason to provide the products or services you purchased due to a fault of ours, we will issue a full refund and return your original equipment to you.

Limited Warranty:

We warrants the labor and replacement or repair of Keys, Smart Keys and Key Fobs that are defective due to manufacture defect for up to 30 Days from the invoice/ receipt date unless otherwise specified in advance.
Warranty does not apply to those products that are damaged due to misuse, abuse, negligence or vandalism.
Warranty does not extend to any damage that occurs due to natural phenomenon (e.g. lightning, hurricanes, floods, fires.. etc.).
Warranty does not apply on any item or a product provided by the customer (e.g. ECM, ECU,FEM, CAS, BCM, CEM.. etc.).
Warranty does not extend to any damage that occurs due to a shipper careless handling and/ or any customer’s neglect to securely wrap their items when shipping to us.

Return/ Exchange Policies:

No refunds will be issued after placing an order if you changed your mind about obtaining our services or product purchasing for any reason.
Refusing to print, fill and mail the required “Owner Authorization Form”, is not a ground for refund. This will results in shipping your package to you and no refund will be issued to you.